AstroPay

AstroPay is an online payment service available to users in Kuwait, providing a secure way to fund accounts and withdraw winnings from various gambling sites. This guide summarizes key information about AstroPay, including online casinos that support direct withdrawals via AstroPay wallets, the availability of AstroPay in Kuwait, associated transaction fees, card issuance, and more. Additionally, it explains how to create an AstroPay account, obtain payment cards, and withdraw winnings step by step.

List of Casinos That Support Direct Withdrawals via AstroPay

 

 

 

1

Rabona Casino

Bonus

100% first deposit match up to €500 + 200 free spins + Bonus Crab

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2

Nomini Casino - Kuwait

Bonus

100% first deposit match up to €500 + 200 free spins + Bonus Crab

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3

YYYY Casino - Kuwait

Bonus

100% match for the first deposit up to a maximum of $2200

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4

BC.GAME Casino - Kuwait

Bonus

180% first deposit match up to 20,000 USDT

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5

777 Casino

Bonus

100% match bonus for the first deposit up to €200+ Matching welcome package for the first five deposits up to €1500

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6

Betfinal Casino

Bonus

حزمة ترحيب مطابقة لأول أربعة إيداعات حتى 3000 يورو + 100% من إيداعك حتى 100 يورو في الرهان الرياضي

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7

Lucky Dreams Casino – Kuwait

Bonus

Standard Welcome Package – Up to €7,777 + 300 Free Spins (4-Tier Bonus)

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8

Casombie Casino (Kuwait)

Bonus

Match 100% of the first deposit up to 500 euros + 200 free spins

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Summary of AstroPay Fees and Usage Scope

 

 

 

Category Fees / Limits
Availability Available in over 195 countries, including most Arab countries.

Not available in Iraq, Libya, Somalia, Sudan, Yemen, Palestine, Syria, and South Sudan.

Deposit Fees Free
Bank Withdrawal Fees Free, but banks may charge additional fees
Member-to-Member Transfers Free
Withdrawals via MasterCard or Digital Wallets 0.5%
Currency Exchange Fees Free, based on daily exchange rates
ATM Withdrawal Fees Free

 

 

 

AstroPay Wallet

 

 

AstroPay was launched in 2009, offering prepaid debit cards, online payment vouchers, and a digital wallet that allows users to make purchases, send and receive money, and securely manage fiat and cryptocurrency transactions worldwide. The AstroPay mobile app is compatible with both iOS and Android, enabling users to manage accounts, deposits, withdrawals, and secure transactions directly from their mobile devices through an intuitive interface.

 

 

✅ Users are not required to link a bank account or credit card to use the service unless they wish to withdraw or transfer funds to their bank. AstroPay allows users to withdraw winnings directly from ATMs using their AstroPay payment card, making it a preferred choice for online casino players in the region.

 

AstroPay is operated by Larstal Limited and is licensed by the UK’s Financial Conduct Authority (FCA) under the Electronic Money Regulations 2011. It is also regulated by financial authorities in Denmark and the Isle of Man. This ensures that AstroPay transactions and user data are protected by strong security protocols.

 

AstroPay supports multiple fiat currencies, including USD, EUR, GBP, RUB, SEK, and TRY. Additionally, the platform enables users to buy, sell, and manage cryptocurrencies. Users can purchase digital assets using their AstroPay wallet balance and convert their funds into crypto. AstroPay allows multiple crypto transactions daily, with applicable limits. These cryptocurrency transaction features make AstroPay a strong option for players at crypto-friendly casinos like BC Game.

 

AstroPay services are available in over 195 countries, including Saudi Arabia, UAE, Qatar, Bahrain, Kuwait, and Oman, making it easy for players in these countries to register and use the wallet. However, the service is not available in Iraq, Libya, Somalia, Sudan, Yemen, Palestine, Syria, or South Sudan.

 

 

All Fees Associated with Using AstroPay

 

 

AstroPay maintains a low-fee structure with practical transaction limits. Below are the main fees:

 

➡️ Deposits: No fees apply when adding funds to an AstroPay wallet from bank accounts or cards.

 

➡️ Withdrawals: A 0.5% fee applies to withdrawals to cards. Bank withdrawals are free, but the recipient bank may impose additional fees.

 

➡️ Peer-to-Peer Transfers: Sending and receiving money between AstroPay wallet holders is free.

 

➡️ External Transactions: Most online payments on supported websites—such as online shopping, subscriptions, and casino deposits—are free. However, some platforms may impose their own service fees.

 

➡️ Currency Exchange: A small conversion fee applies when conducting transactions in different currencies based on real-time exchange rates. However, these fees remain competitive compared to most banks.

 

AstroPay aims to provide a flexible and cost-effective digital solution for managing online financial transactions. The service is particularly economical for users who engage in frequent or high-value transactions.

 

 

Deposits and Withdrawals

 

 

➡️ Limits: AstroPay applies transaction limits to both deposits and withdrawals. The maximum deposit amount per transaction is €10,000. Users who wish to deposit more than this amount can do so through multiple transactions. The minimum withdrawal amount is €1. The daily withdrawal limit is €500,000. Cryptocurrency payment transactions are also subject to limits. Users can make up to 5 cryptocurrency transactions daily, provided the maximum cumulative limit does not exceed €500,000 per day. The annual limit for cryptocurrency payments is €1,000,000. For cryptocurrency exchanges between different digital assets, users can make up to 10 conversions daily, with a maximum of €5,000 per individual transaction.

 

 

➡️ Processing Times: Deposits via AstroPay are processed instantly when used at online casino platforms. However, casino withdrawals via AstroPay can take between 3-7 business days to reflect in a user’s AstroPay account, depending on the specific casino’s withdrawal policies. Players should be aware that direct withdrawals through AstroPay may not be supported on all casino platforms. In such cases, alternative withdrawal methods must be used. To avoid delays, it is recommended to review casino withdrawal policies and processing times before selecting AstroPay as a payment method. Additionally, to ensure a smooth withdrawal experience, players should verify whether the casino supports direct withdrawals via AstroPay before signing up.

 

Customer Support Services

 

 

AstroPay offers multiple customer support options, though Arabic support is not available. Users can access live chat assistance via the website or mobile app for immediate help. Support is also available through email at support@astropay.com. Additionally, AstroPay provides a comprehensive help center on its website and mobile app, covering frequently asked questions and common issues.

 

 

No Support for Direct Refund Requests

 

 

AstroPay does not provide support for direct refund requests. Since AstroPay operates with prepaid virtual cards and a digital wallet, transactions are processed instantly upon payment. Unlike credit cards, AstroPay transactions cannot be reversed once completed. As a result, AstroPay does not intervene in disputes or facilitate refunds. For example, if an issue arises with a casino transaction, players must directly contact the casino’s customer support, as AstroPay cannot reverse or refund transfers. Users should be aware that once a prepaid transaction is made, they must rely on the casino’s policies to seek compensation. Therefore, it is advisable to review the casino’s refund and dispute policies beforehand to ensure that AstroPay is a suitable payment method.

 

 

Pros and Cons of Using AstroPay

 

 

AstroPay offers secure transactions with encryption, two-factor authentication, and biometric login. Deposits via AstroPay are processed instantly, making it an efficient option for financial transactions, especially in regions where bank transfers to casinos are restricted. Users do not need to share banking details when using AstroPay, making it a practical withdrawal method in countries that prohibit gambling-related bank transactions. The service supports multiple currencies and is accepted by many online casino platforms.

 

✅ However, AstroPay has some limitations. Not all casinos allow withdrawals via AstroPay, which may be inconvenient for users who prefer a single payment method. Additionally, transactions cannot be reversed, meaning that refunds are not possible—users must handle disputes directly with the casino in case of any issues. Transaction limits also vary depending on the player’s country and the casino’s jurisdiction. Furthermore, AstroPay is not available in all Arab countries.

 

 

Steps to Create an AstroPay Account and Use the Service

 

 

✅ To start using AstroPay, users must first register for a wallet account via the official website or mobile app. The process involves providing personal details, verifying identity, securing the account, and funding it as follows:

 

 

  • Visit the AstroPay website or download the mobile app and submit a request to create an account.
  • Complete the registration form with accurate personal details as they appear on your official ID, including full name, address, date of birth, email, and phone number.
  • Create a strong password that includes a mix of letters, numbers, and symbols to enhance account security.
  • Enable two-factor authentication (2FA) and biometric login via the app for added security.
  • Verify your account by confirming your email address or entering the SMS verification code sent to your registered phone number.
  • Complete the Know Your Customer (KYC) process by uploading a clear copy of a government-issued ID and proof of address.
  • Once verified, link your bank account or credit card to your AstroPay wallet. This may require additional verification steps.
  • After verification, fund your AstroPay wallet through a bank transfer, credit card, or a connected e-wallet.
  • With a funded account, you can now conduct transactions, including online casino payments, requesting virtual or physical AstroPay cards for ATM withdrawals, sending funds, and converting currencies via the website or app.

 

 

Adding Funds to Your Casino Account Using AstroPay

 

 

AstroPay provides a convenient way for players in Kuwait to deposit funds into their casino accounts. Follow these steps:

 

 

  • After registering at the casino, go to the deposit page and select “AstroPay” or an e-wallet as the payment method.
  • Enter the amount you wish to deposit, ensuring it falls within the casino’s minimum and maximum limits.
  • Provide your 16-digit AstroPay card number, expiration date, and 3-digit CVV code.
  • If using the AstroPay e-wallet, log in to your account to confirm the transaction.
  • The deposited amount should appear instantly in your casino balance, allowing you to start playing immediately.

 

 

Paying via AstroPay Voucher

 

 

✅ You can purchase an AstroPay voucher from any online store that sells them. After selecting the desired amount, pay for the voucher, and you will receive a voucher code via email.

 

On the casino’s deposit page, confirm that the casino supports AstroPay vouchers, then enter the voucher code, confirm the deposit amount, and complete the payment.

 

You can use the voucher multiple times until the balance is depleted. Vouchers are typically valid for 12 months from the date of issuance.

 

 

Withdrawing Your Winnings via AstroPay

 

 

✅ You can withdraw your casino winnings via AstroPay in Kuwait by following a similar process to deposits:

 

 

  • Go to the withdrawal page of the casino and select “AstroPay” or an e-wallet as the withdrawal method.
  • Enter the amount you wish to withdraw, ensuring it meets the casino’s withdrawal limits and that you have fulfilled any wagering requirements if you claimed a bonus.
  • Provide your AstroPay card details or log in to your e-wallet to confirm the withdrawal.
  • Withdrawals can take anywhere from a few hours to several days, depending on the casino’s processing times. You will receive a notification when the withdrawal is complete.

 

Tips: Complete any required KYC verification with the casino to avoid delays. Check for any fees or withdrawal limits before requesting a withdrawal. Contact casino customer support if you encounter any issues.

 

AstroPay Physical Cards for ATM Withdrawals

 

 

 

✅ AstroPay offers both virtual and physical prepaid cards that can be used at ATMs. To request a physical AstroPay card, you need to apply through your AstroPay account. The card will then be mailed to your registered address. Delivery times vary based on location.

 

✅ Once you receive the card, you must activate it through your AstroPay account before use. This process typically involves entering card details online and setting a PIN code. Ensure that your AstroPay balance contains enough funds to cover your withdrawal, including any applicable fees. ATM withdrawals using an AstroPay physical card are subject to a 0.5% fee on the withdrawal amount.

 

✅ Additionally, the ATM provider may apply extra charges, so it is best to check for potential fees before making a withdrawal. With the physical card, you can visit any compatible ATM and withdraw cash from your AstroPay balance without transferring funds to your bank account. If you encounter any issues while requesting, activating, or using your AstroPay card, contact AstroPay customer support for assistance.

 

✅ Players in Kuwait can easily withdraw their winnings from online casinos and betting sites that support AstroPay. Once your winnings have been transferred to your AstroPay account, you have two options: Visit an ATM that supports AstroPay cards and withdraw cash directly using your AstroPay card. The ATM will dispense cash in local currency. Alternatively, transfer funds from your AstroPay e-wallet to your bank account for further transactions.

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فهد النجار - كاتب وخبير كازينو

Fahad Al-Najjar is your go-to resource for all things online gambling and online casino in Kuwait. As an experienced writer and seasoned player, he has insider information specifically for players in the region about the best online casinos available, sports betting sites, gaming strategies, best bonuses, withdrawal methods, and more. With a strong background in media and communications, Al-Najjar excels at presenting all the information players need in an engaging and easy-to-understand manner, far from the boring technical jargon! He keeps things simple and transparent when reviewing different casino sites and writing casino game guides. His goal is simple: to help players in the region get the most out of their online gambling experiences. Al-Najjar knows your challenges and what you need to know from registering and playing to withdrawing your winnings. So consider Fahad your guide to the world of online casinos – with objectivity you won’t find anywhere else! We are proud to have him as part of the ArabianGamblers.com team !

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